At Drelonovira, protecting your privacy is a top priority. This policy outlines how we collect, use, store, and protect your personal information in line with South African and international privacy laws.

Data We Collect

We only collect information necessary for communication, support, and site improvement.

• Personal data such as name, email, and phone is collected when you complete our contact form or request information.
• Device and location details are gathered automatically to ensure content relevance and site security.
• Web analytics data such as pages visited and time spent is used to understand site usage patterns.
• Cookies and tracking technologies may be applied to personalise your experience and analyse performance.

How We Use Information

All personal and technical data is processed for clear and specific purposes.

• Responding to your queries, suggestions, or support needs as requested through our forms.
• Improving site performance, navigation, and the content we provide to households.
• Ensuring that only relevant, region-specific content is shown to visitors from South Africa.
• Monitoring for legal compliance, security, and fraud prevention.

Legal Bases for Processing

We process your data within the boundaries of applicable law.

Processing is based on your consent, performance of a contract, legal obligation, or our legitimate interests to maintain site security and inform you.

Data Sharing

We do not share your personal information except as outlined here.

• Your data is only shared with service providers who support our operations and must comply with strict confidentiality and legal duties.
• Legal disclosures occur only when mandated to comply with local or international law.
• We do not sell or rent any personal data to third parties under any circumstances.

Data Security

Your information is safeguarded using encryption, access controls, and routine risk assessments. While we take every reasonable measure, no system is completely immune from breaches. Please notify us promptly if you suspect misuse.

Your Rights

You have full access to your information and may request changes or removal at any time.

• Request, review, or correct the personal information we hold about you.
• Ask us to restrict or object to how your data is processed or used for specific purposes.
• Withdraw your consent to data use or request erasure as permitted by law.
• Request data portability when technically feasible and legally appropriate.

Cookies

Our site uses cookies to improve functionality, personalise your experience, and analyse site traffic. You can manage your consent and settings at any time.

See our cookie policy See our cookie policy

Contact Us

For privacy questions or to exercise your rights, contact us using the details below.

Policy Updates

Updates to this privacy policy will be posted here. Significant changes will be signaled clearly along with updated dates.